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Support & briefing questions
For questions about your Career Positioning Brief, technical issues, or anything related to your assessment, email us directly.
support@pivotum.aiResponse times
We aim to respond to all enquiries within one business day. If your brief failed to generate or was not delivered, include your order reference and email address and we will prioritise your request.
Data & privacy requests
To request deletion of your data, a copy of the information we hold about you, or to raise a data concern, email support@pivotum.ai with the subject line Data Request. We will respond within 30 days in line with our obligations under UK GDPR.